Title: Energy Expert
Department: Sales
Location: Luton Hub
Salary: £26,208
Hours: Monday – Saturday, shift rotation basis
We are looking for people to join us in our Luton Retail Hub, where you will interact with customers through face to face, telephony, and live chat.
Don’t worry if you don’t have previous experience in the energy industry, as all of this is covered in our comprehensive induction at our Head Office in Chandlers Ford, (all expenses paid).
Although this role offers 40 hours per week, Monday to Saturday, you will need to attend our Chandlers Ford office for a 4-week period, to ensure you have all the knowledge and tools to support our customers.
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
What does this role involve?
Our Energy Hubs are located on the high streets, to service customers in the community.
Be the Solution: Using our in-house CRM system, your can-do attitude will shine as you tackle customer inquiries head-on, whether it’s about bills, complaints, technical meter stuff, or booking engineer meter installations.
Power Up: Top up customers’ gas and electric meters like a pro.
Energy Whisperer: Share energy efficiency tips and tricks with our valued customers.
Transaction Maestro: Handle PayPoint and Payzone transactions with finesse.
Sales and Service Goals: Work toward targets like a champ.
Utilita Ambassador: Sell our fantastic products to those who need them.
Community Champion: Collaborate with local charities and organisations, making a difference while promoting our charitable foundation, ‘Utilita Giving.’
Adaptability: Whether it’s face-to-face interactions, live chat, or phone support, you’ll be able to seamlessly switch between channels.
More information about the role can be found here
Apply via their website here
The above vacancies are advertised on behalf of the individual employer. Please contact the company concerned for information about their policies on equal opportunities and other areas of employment.
