Clinic Manager – Laser Clinics

As a Clinic Manager at Laser Clinics UK, you’ll lead a passionate and high-performing team in a professional, inclusive, and client-focused environment. You’ll be responsible for overseeing day-to-day operations, driving clinic performance, ensuring exceptional client care, and supporting the ongoing development of your team. We invest in your leadership growth through continuous training, career progression opportunities, and access to cutting-edge aesthetic technology. Join us and be part of a network that values diversity, excellence, and innovation in every aspect of clinical care.

About the Opportunity: Clinic Manager

As our Clinic Manager, you will be at the forefront of our Luton clinic’s success. You’ll oversee day-to-day operations while inspiring, developing, and supporting a team of passionate Beauty Therapists and clinicians.

You’ll balance hands-on treatments with leadership responsibilities, driving performance, upholding clinic standards, and ensuring our clients receive world-class service and results.

Working Hours & Flexibility:

We offer two options for working patterns:

• 5 days a week with shorter daily hours, including early or late starts. This is our preferred option.
• Or 4 days a week with weekend-on/weekend-off rota.

If you choose the 5-day pattern, some weekend working is required, with the rota to be agreed upon with the team.

What You’ll Get:

• Base salary plus highly competitive performance-based incentives
• An extra day off on your birthday!
• Free and discounted treatments for you, your family, and friends
• Extensive and continuous training by industry experts
• Free access to our Employee Assistance Program

What You Will Bring:

Required:

• NVQ Level 4 in Laser & Light IPL (essential)
• Minimum 2 years of clinic management experience
• NVQ Level 3 in Beauty Therapy
• Strong interpersonal, coaching, and organisational skills
• Passion for skincare, laser, and aesthetic treatments
• Flexibility to work late nights, weekends, and public holidays
• Confidence in a fast-paced, client-focused environment

Desirable:

• Experience with Candela laser technology
• Background in retail or aesthetics clinic management

What You’ll Do:

As a Clinic Manager, you’ll play a crucial role in leading the team to deliver exceptional customer service and oversee advanced treatments, ensuring every client feels confident, cared for, and valued throughout their experience.

Key Responsibilities:

• Set the bar: Clearly communicate KPIs and performance standards, then support your team to achieve (and exceed) them through regular feedback and goal-setting.
• Coach for growth: Mentor, guide, and empower your team—developing individual strengths and fostering a culture of excellence and accountability.
• Keep things running: Manage team rosters and staffing levels to ensure consistent coverage and a great client experience every day.
• Own the details: Follow and uphold all clinic processes around payroll, stock management, and inventory control—keeping everything organised and on track.
• Drive excellence: Oversee daily clinic operations, ensure compliance, and take the lead on essential checks and maintenance to keep the clinic at its best.
• Stay hands-on: The Clinic Manager is also expected to deliver treatments when needed—from laser hair removal to advanced skin services—supporting your team and clients where it matters most.