Assistant Store Manager – Pandora

You will be required to work the following days: Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, Sundays

We are looking to cover 36 hours per week, Permanent

The rate of pay will be between £27000 per year – £31500 per year (Full-time equivalent)

As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.

What You’ll Do

Commercial Focus 

• Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions
• Support the Store Manager in planning and executing effective business strategies that deliver on sales targets
• Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact

Leadership 

• Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development
• Deliver clear and consistent communication, impactful feedback, and support with regular development conversations
• Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team

Customer Experience 

• Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values
• Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony
• Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.

Store Operations 

• Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance.
• Plan staffing levels in line with commercial needs and seasonal trends.
• Ensure high shop floor standards, smooth stock management, and overall operational excellence.